Privacy policy

Welcome to Aynaa Silver. This privacy policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Your name, email address, phone number
  • Billing and shipping address
  • Order details and purchase history
  • Device information including IP address, browser type, and cookies

This information helps us provide you with a smooth and personalized shopping experience

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you about order updates and support
  • Improve our website performance and user experience
  • Send offers and promotions (only if you opt-in)

3. Payment Information

Your payment details are handled securely through trusted payment gateways. Aynaa Silver does not store your full card or bank details on our servers.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyse browsing behaviour

You can choose to disable cookies in your browser settings if you prefer.

5. Sharing Your Information

We do not sell your personal information to third parties.

However, we may share your data with:

  • Trusted delivery partners
  • Payment service providers
  • Analytics and marketing tools (to improve our services)

Only essential partners receive the information needed to complete transactions or provide services.

6. Data Security

We use reasonable security measures to protect your personal information and prevent misuse or unauthorized access.

7. Your Rights

You have the right to:

  • Request a copy of the information we hold about you
  • Ask for corrections or updates
  • Request deletion of your data (subject to legal requirements)

For any privacy-related requests, please contact us at: support@aynaasilver.com

8. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.